ISO/TS 16949:2009 - Understanding the Requirements

ISO/TS 16949:2009 Understanding the Requirements

Course Description:

This seminar provides a methodical approach to understanding, documenting and implementing a Quality Management Systems to the requirements of ISO 9001:2008 and ISO/TS 16949:2009.

Seminar Outline:

  • Overview of the ISO family of standards and key definitions
  • Documentation requirements
  • QMS Requirements - Criteria
  • Identification of customer requirements
  • Quality objectives at each relevant function and level
  • Process definition
  • Measurement of all processes
  • Management review
  • Measurement of customer satisfaction
  • Management review
  • Continual Improvement

Course Objectives:

Upon completion of this session participants should be able to:

  • Understand changes to quality management systems requirements
  • Understand the ISO/TS 16949:2009 process approach for an effective QMS
  • Understand the requirements
  • Understand of Management Responsibility
  • Understand the impact on the current quality management system

Who Should Attend

All personnel who have a role in the planning, implementing and monitoring of an ISO/TS 16949:2009 quality management systems.

Duration and Format:

2 Days  Workshop